Privacy policy

Privacy Policy

Last updated: October 17, 2026

Bond & Boon ("Bond & Boon," "we," "us," or "our") operates https://bondandboon.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, purchase products, contact us, or otherwise interact with our services.

Our online store is powered by Shopify. Certain personal information is processed by Shopify and other service providers in connection with operating our store.

1. Information We Collect

Depending on how you interact with us, we may collect:

Contact and identification information: Your name, email address, telephone number, billing address, and shipping address.

Order and transaction information: Products purchased, order history, payment status, shipping information, and return or refund requests.

Payment information: Payment details are processed through Shopify and supported payment providers. We do not need to receive or store complete payment card numbers to fulfill your orders.

Device and usage information: IP address, browser type, device information, cookies, pages viewed, and interactions with our Site.

Communications: Information you provide when contacting customer service, requesting a return, subscribing to marketing, or submitting feedback.

2. How We Use Your Information

We use personal information to:

  • Process payments, orders, shipping, returns, and refunds.

  • Communicate about purchases and customer-service requests.

  • Operate, maintain, secure, and improve our Site.

  • Detect and prevent fraud, misuse, and unauthorized activity.

  • Provide marketing communications where permitted by law and your preferences.

  • Meet legal, accounting, tax, and regulatory obligations.

  • Enforce our terms and protect our legal rights.

3. How We Share Information

We may disclose information to:

Shopify and payment processors: To operate the storefront, process transactions, and provide related services.

Product suppliers and fulfillment partners: To fulfill orders, arrange shipping, manage returns, and resolve delivery issues.

Shipping carriers: To deliver purchases and provide tracking.

Technology and service providers: For website hosting, analytics, email communications, customer support, security, and other operational services.

Legal authorities and professional advisers: When required by law or reasonably necessary to protect rights, prevent fraud, or respond to lawful requests.

We do not sell customer contact lists for independent use by third parties. However, certain analytics or advertising technologies, if enabled, may be considered a "sale," "sharing," or targeted advertising under applicable privacy laws. Where required, we provide applicable choices and opt-out mechanisms.

4. Cookies and Similar Technologies

Our Site may use cookies and related technologies to maintain shopping carts, enable checkout, remember preferences, measure performance, prevent fraud, and support analytics or advertising features.

You may manage cookies through your browser and any privacy preference controls made available on our Site. Disabling certain cookies may affect functionality.

5. Marketing Communications

If you subscribe to our marketing emails, we may send product news, offers, and other Bond & Boon updates.

You can unsubscribe using the link in a marketing email or by contacting privacy@bondandboon.com.

Transactional communications about your orders may continue even if you unsubscribe from marketing.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate interests.

Retention periods vary depending on the type of information and applicable requirements.

7. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

No internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information.

  • Request correction or deletion.

  • Obtain a copy of certain information.

  • Opt out of certain targeted advertising, sale, or sharing activities.

  • Withdraw consent where processing depends on consent.

  • Appeal certain decisions regarding privacy requests.

We may need to verify your identity before processing a request. Some requests may be subject to legal exceptions.

To exercise applicable rights, contact privacy@bondandboon.com. We will not unlawfully discriminate against you for exercising your privacy rights.

9. Children's Privacy

Our Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us.

10. International Processing

Shopify and other service providers may process information outside your state or country. Where required, appropriate safeguards will apply.

11. Third-Party Websites

Our Site may link to websites or services operated by others. Their privacy practices are governed by their own policies.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. The updated version will be posted here with a revised date.

13. Contact Us

For privacy questions, requests, or concerns:

Bond & Boon
Email: privacy@bondandboon.com
General support: hello@bondandboon.com
Website: https://bondandboon.com

Where applicable law requires additional business or mailing-address disclosures, those details will be provided through the appropriate contact or legal notice.